Delete your account

Last updated 1 October 2026

In the app (fastest)

1. Open PeoplePlusPlaces and go to Profile.
2. Tap Delete account and confirm.

If you can't use the app

Email privacy@peopleplusplaces.com from any address, with the mobile number on your account. We'll verify that it's you by sending a code to that number, then delete the account.

What happens

• Immediately: your location, arrivals and presence stop being shared, and any plan you pay for stops renewing. Your household keeps what was already paid for.
• During a limited period (90 days) you can change your mind: sign in again with the same number and choose Reactivate. Your account, household, places and plans are as you left them; sharing stays off until you turn it back on, and a plan that stopped renewing stays stopped.
• After that, you leave your household and we delete the information about you:
  • location and presence history;
  • devices;
  • safety events;
  • sharing choices and relationships;
  • private places;
  • sign-in sessions and codes;
  • usage analytics.
  Places you shared with your household stay with the household without your name. Encrypted backups are kept for up to 30 days, after which the deleted information no longer exists. Signing in with the same number after this starts a new, empty account.
• P+P plans are currently not sold through the App Store or Google Play, so there is no store subscription to cancel.